Phereo Android app says my htc evo 3d doesn't support native

Android App related topics

Moderator: alex

Phereo Android app says my htc evo 3d doesn't support native

Postby dsweet » Fri Nov 15, 2013 5:12 pm

Phereo Android app says my htc evo 3d doesn't support 3d view mode!

It does. How can I get it to work.
Running Android 2.3.4 and not activated for Sprint (and probably will not as I bought this to be used strictly as a wifi only device).
User avatar
dsweet
 
Posts: 11
Joined: Mon Sep 09, 2013 2:13 pm

Re: Phereo Android app says my htc evo 3d doesn't support na

Postby bulkinav » Fri Nov 15, 2013 5:26 pm

dsweet wrote:Phereo Android app says my htc evo 3d doesn't support 3d view mode!

It does. How can I get it to work.
Running Android 2.3.4 and not activated for Sprint (and probably will not as I bought this to be used strictly as a wifi only device).

Hello!

We are investigating that.

In the mean time, can I ask you to do the following steps with the device:

1) Install this app https://play.google.com/store/apps/deta ... sinfodroid
2) Click on "send report" and type in this e-mail support@phereo.com

Thanks!
Phereo Support
User avatar
bulkinav
 
Posts: 285
Joined: Sat Nov 26, 2011 5:02 pm

Re: Phereo Android app says my htc evo 3d doesn't support na

Postby dsweet » Fri Nov 15, 2013 6:42 pm

I installed it and when I ran it...bombed (force close).
Any other apps that would get you the information you need?
User avatar
dsweet
 
Posts: 11
Joined: Mon Sep 09, 2013 2:13 pm

Re: Phereo Android app says my htc evo 3d doesn't support na

Postby bulkinav » Fri Nov 15, 2013 6:54 pm

dsweet wrote:Any other apps that would get you the information you need?

In this case, write the full model number of the device, which is specified on the About phone tab.
Phereo Support
User avatar
bulkinav
 
Posts: 285
Joined: Sat Nov 26, 2011 5:02 pm

Re: Phereo Android app says my htc evo 3d doesn't support na

Postby dsweet » Fri Nov 15, 2013 9:31 pm

The Model number is PG86100
Here you go.
Image
Image
Let me know if you need anything else.
User avatar
dsweet
 
Posts: 11
Joined: Mon Sep 09, 2013 2:13 pm

Re: Phereo Android app says my htc evo 3d doesn't support na

Postby bulkinav » Sat Nov 16, 2013 7:46 am

dsweet wrote:The Model number is PG86100

Please check the new version 3.1.7 on Google Play.
Phereo Support
User avatar
bulkinav
 
Posts: 285
Joined: Sat Nov 26, 2011 5:02 pm

Re: Phereo Android app says my htc evo 3d doesn't support na

Postby dsweet » Mon Nov 18, 2013 11:18 pm

Yes, that fixed it. Thank you. This is great.
Occasionally the software still gets stuck when initializing the 3d display.
I never have a problem scrolling through the pictures once it is in 3d display mode.
User avatar
dsweet
 
Posts: 11
Joined: Mon Sep 09, 2013 2:13 pm

Re: Phereo Android app says my htc evo 3d doesn't support na

Postby bulkinav » Tue Nov 19, 2013 11:55 am

dsweet wrote:Occasionally the software still gets stuck when initializing the 3d display.

I guess that this problem is on the side of the firmware HTC.
Phereo Support
User avatar
bulkinav
 
Posts: 285
Joined: Sat Nov 26, 2011 5:02 pm


Return to Phereo 3D Photo (Android app)