Phereo Android app says my htc evo 3d doesn't support native

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Phereo Android app says my htc evo 3d doesn't support native

Postby dsweet » Fri Nov 15, 2013 5:12 pm

Phereo Android app says my htc evo 3d doesn't support 3d view mode!

It does. How can I get it to work.
Running Android 2.3.4 and not activated for Sprint (and probably will not as I bought this to be used strictly as a wifi only device).
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Re: Phereo Android app says my htc evo 3d doesn't support na

Postby bulkinav » Fri Nov 15, 2013 5:26 pm

dsweet wrote:Phereo Android app says my htc evo 3d doesn't support 3d view mode!

It does. How can I get it to work.
Running Android 2.3.4 and not activated for Sprint (and probably will not as I bought this to be used strictly as a wifi only device).

Hello!

We are investigating that.

In the mean time, can I ask you to do the following steps with the device:

1) Install this app https://play.google.com/store/apps/deta ... sinfodroid
2) Click on "send report" and type in this e-mail support@phereo.com

Thanks!
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Re: Phereo Android app says my htc evo 3d doesn't support na

Postby dsweet » Fri Nov 15, 2013 6:42 pm

I installed it and when I ran it...bombed (force close).
Any other apps that would get you the information you need?
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Re: Phereo Android app says my htc evo 3d doesn't support na

Postby bulkinav » Fri Nov 15, 2013 6:54 pm

dsweet wrote:Any other apps that would get you the information you need?

In this case, write the full model number of the device, which is specified on the About phone tab.
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Re: Phereo Android app says my htc evo 3d doesn't support na

Postby dsweet » Fri Nov 15, 2013 9:31 pm

The Model number is PG86100
Here you go.
Image
Image
Let me know if you need anything else.
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Re: Phereo Android app says my htc evo 3d doesn't support na

Postby bulkinav » Sat Nov 16, 2013 7:46 am

dsweet wrote:The Model number is PG86100

Please check the new version 3.1.7 on Google Play.
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Re: Phereo Android app says my htc evo 3d doesn't support na

Postby dsweet » Mon Nov 18, 2013 11:18 pm

Yes, that fixed it. Thank you. This is great.
Occasionally the software still gets stuck when initializing the 3d display.
I never have a problem scrolling through the pictures once it is in 3d display mode.
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Re: Phereo Android app says my htc evo 3d doesn't support na

Postby bulkinav » Tue Nov 19, 2013 11:55 am

dsweet wrote:Occasionally the software still gets stuck when initializing the 3d display.

I guess that this problem is on the side of the firmware HTC.
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